Firefox 技術支援討論區

Starting today (Apr 30), when trying to open firefox the following message appears:

"Firefox is running, but not responding. The old Firefox process must be closed to open a new window." My options are to close firefox or cancel.

When selecting close firefox, the message will reappear with the same options. I am unable to run.

Steps I have taken: Uninstall Firefox Download latest Install

Message still appears

Firefox on my pc loads Ebay.com with Chinese characters, not English.

This ONLY happens on PC (mobile phone is fine, same firefox browser) only with firefox (Duck Duck Go on my pc works fine) and ONLY when opening Ebay.

Problem started 4/29. I have done: computer update/restart, firefox update/restart, clear cache in firefox

Thanks for any help. I also have Ebay looking into this.

Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the window just a blank page.

When I open Firefox and want to go to Private. I go to the three lines at the top right of the Firefox page. I go down to Private. Then after selecting it, YET ANOTHER REGULAR FIREFOX PAGE OPENS. I NEVER had this problem until the start of 2024.

Please help as I used to have FIREFOX PRIVATE as my go to browser. Now, I use others and they do not work with some pages.

Please help as it is frustrating to keep getting a new Regular page.

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

Dear Mozilla Community,

I am reaching out to seek assistance regarding an issue I have encountered while trying to access the website https://paydayloanseloanwarehouse.net/ on Mozilla Firefox. The website does not load, and I am unsure whether the problem is related to browser compatibility, a technical issue, or a possible blocking by the browser.

Has anyone else experienced this issue, or can provide guidance on how to resolve it? I have tried clearing my browser cache and disabling extensions, but the problem persists.

Any help or suggestions on how to access the website smoothly would be greatly appreciated. Thank you in advance for your support.

When i click ctrl only ctrl its maeks tab smaller like ctrl + - but i only press ctrl also when i hold scroll i can smooth surf the tab now it dont work what i have to do?

I am able to start FF with no problem. I open a few tabs and then without warning I can't access any of the sites without closing FF and restarting. Then the whole cycle is repeated. I am considering getting rid of FF this started just over a month ago.

I have played "Hero Wars,Dominion Era " for years on Fire Fox...They did an "update" last week(Thursday or friday 04/25-26?24)and I haven't been able to log onto the game itself since...I can still open the Hero wars home page,I can get into my "discord" chat etc etc etc,but I cannot get into my individual game.(If it helps,my Hero wars game ID # is 10920140)...I had to start playing the game itself on Google Chrome...I am hopeing you can help find a solution as everything I do is from Fire Fox & I really don't like chrome :(...PLEASE Help me resolve this if possible! ( Nexus suggested I use "Incognito" on FireFox ( I remeber that from a few yrs back,but honestly,i haven't used or seen "incognito" since :()

On a couple of websites, but in particular Rogers.com, the captcha just never ends. It asks to click on all the bicycles, I click on them one at a time until no more appear, hit verify, it brings up something else. It will do this dozens of times and just never ever end.

Switch over to Edge, does the same. Switched to chrome and it works fine. Has google done something to captcha to deny it working on other browsers?

I have checked to see firefox is up to date and it is. I have disabled all extensions/addons. I have run malware/virus scans. On the Rogers community forums there are all kinds of people having problems but there are no solutions on how to fix. Oddly (or not) the problems are similar...captcha won't work on Edge, Firefox but will work on Chrome.

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

When logging into an account there are multiple usernames (incorrect or older.) I would like to remove or delete them, but keep the current passwords.

Is that possible without deleting the account?

Thank you, rldelahay

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................

Hello, I'm looking for a way to add a shortcut, similar to:

CTRL + Click = open link in new tab SHIFT + Click = open link in new window

What I want it to do is open a link in a Private mode window, to avoid having to open the right-click menu.

I came across this person asking for something similar (they specifically want the private window to not appear on top, I do not care if it gets automatically focused or not) https://support.mozilla.org/bm/questions/1317416

The only answer links to a list of "command line options" and points to the private ones. I understand how you can use these to change how the Firefox shortcut behaves, or to open Firefox in a specific way from the "Run" command, but I do not know how, or if it is even possible to apply these settings to a specific shortcut-click combination.

Hi,

Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001.

Other browsers like Waterfox Classic have no trouble, so LMS is working fine.

I tried cleaning the cookies, disabling the firewall (Windows 10), that did not help/

Any idea how to solve this?

Thanks.

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?