Firefox 技術支援討論區

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says:

Something went wrong. Please try the recommended actions below. Refresh the application. (in a button)

I've followed its advice, to no effect. I've re-booted and turned everything off overnight (twice) but it's still not working. This only happens on Mozilla Firefox, my preferred browser. I have done nothing to alter any settings or opened, or even received, any dubious emails. All the other saved sites and randomly visited ones are functioning as normal.

Any idea why this suddenly started happening? is it a Firefox issue or a Hotmail problem?

Mark (Scotland, G.B.)

New Firefox version 112.0 turn my browsing to hell. It logs off me from all sites when I switch off my computer and after I come back online read cookies wrong.

How can I roll back to the previous version?

Please just answer to MY question. No dreams and fantasies, please.

For the first time, I have got a message 'For quick access, place your bookmarks here on the bookmarks toolbar.' I have always used the bookmarks toolbar. This message just takes up space, so I would like to get rid of it.

I am using the latest version of Firefox on the latest version of Mac OS Ventura, 13.3.1 (a). I wanted to have a sidebar showing the websites bookmarked in my toolbar. In researching how to do this, it said I needed to use the menu button at the top left of the address bar to do this. The only thing is I have no menu button! Can you please tell me how to add the menu botton to my address bar so I can use the options it affords. I have added a screenshot of this Firefox window so you can see there is no menu button here.

I would very much appreciate it if you would get back to me as soon as possible so I can make Firefox more workable for me.

Thanks in advance for the help!

pennyand

I am using Firefox's translate feature to translate websites so what I need to know now is how to set Firefox translate Feature to immediately and automatically translate the web pages I visit every day without me having to tell it to every time.

I am using PIA as my VPN on PC with windows10. When opening browser, on the top right there is a Red lock which indicates that i am NOT logged in, yet according to my VPN I AM Connected ! Why this discord? The "not connected" symbol for VPN is actually showing the allocated IP from PIA and not my actual IP .

I've only just recently had this issue: If I'm not already in full screen mode on my MacBook Air (Ventura 13.3.1), then I can enter and exist YouTube's full screen mode just fine. But if I'm already in full screen mode with the browser, then after going full screen with a YouTube video I can't exit. I can exit the full screen window, but then the video stays in full screen with no menu bar available etc. Instead I have to close Firefox and open again. See the attached image - I can change the size of the window but only the video screen appears. I can still use shortcuts (ctrl+tab) to navigate tabs etc.

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up and running and installed Firefox.

I have the OLD m.2 SSD set up as a flash drive, that I can plug into a USB port on my new motherboard, which has allowed me to transfer over things like My Docs and My Pics, etc.

Now I need to know what files I need to copy, from where, and to where; to restore my Firefox profile with all my bookmarks, etc.

Can anyone help me with this?

Whenever I right-click a YouTube video on the home page and select 'open link in new tab' followed by launching the tab in focus, the YouTube video on the corresponding tab automatically starts playing. How do I get the YouTube video on new tabs to stop automatically playing as soon as I enter the tab?

Troubleshooting steps attempted:

Disabling all add-ons. Selected block audio and video 'for the autoplay setting under Privacy & Securty. Set media.autoplay.enabled.user-gestures-needed via about:config to true

The strange part is that if I open Firefox in a clean, new profile, navigate to the YouTube website, and then right-click a YouTube video to 'open link in new tab' and then open the tab itself, the video DOES NOT automatically start playing. How do I get that same functionality on my default, main profile?

EDIT - Solved! For anybody who wants to disable autoplay follow this tutorial - https://www.youtube.com/watch?v=Xn7_PiwhG4M

When I go to certain web sites, (Xfinity, Blue Cross Blue Shield), a message pops up saying, "This page is slowing down Fire Fox. To speed up your browser, stop this page". When I go into Safe Mode, I can get to those sites. How can I get rid of this message/problem? Fire Fox has current update as does my Mac.

Firefox was acting weird for a few days, so I refreshed it. Now my extensions in the toolbar have vanished, and I can't figure out how to pin them back. I read online instructions and saw a couple of videos, and they basically suggest that I click on "customize toolbar", then drag the addons onto the bar. Except that in my screen, my addons don't show up in the selections, so I can't drag them up. The addons are installed, and the weird thing is that I have ONE addon on the toolbar, but if I unpin it, it also doesn't show up in the possible selections (I had to press undo to keep it). Help?

When I "wake up" my computer (windows 11) after being away from it for a while, I get this series of notifications from firefox in the lower right hand screen. They tell me about various emails, news stories from news sites, posts on social media etc. They whip by (one after the other) far too quickly for me to read and respond to them. While some of them may be of interest, they really aren't useful and are ultimately pretty distracting. The longer I have been away from the computer, the more they are. How do I shut this feature off completely?

My FF browser is version 112.0.2

Thanks!

May 4, 2023 Both of my Yubikeys no longer work to access Paypal & Vanguard through Firefox. They stopped working on April 27, 2023. Before that date, they worked on Firefox. They work when going through Chrome. I hope Firefox can correct this problem.

Thank you