Firefox 技術支援討論區

I started using Linux Mint a few months ago, and since then have had issues with opening Firefox on startup. The attached image shows roughly what Firefox does the first time I try to open it after starting my computer. I usually have to close and re-open it 5-10 times before it will launch properly. At this point, I usually manually recover my previous session. Does anybody know of a potential fix to this problem? I have tried updating Firefox and have also tried uninstalling and reinstalling.

I lost my arrows on my scrollbar again after an update early last month. I tried adding lines to the gtk.css config files with no success unlike I've been successful doing in the past. It appears they are gone forever unless I can find another way to get them back. I noticed that the scrollbar arrows are gone on only Firefox and Thunderbird. As mentioned, this has happened in the past after some updates but in the past I was able to edit the gtk.css files in both gtk-2.0 and gtk-3.0 to get them back. Is there anything else I can try. I'm using the latest version of Ubuntu (Pop OS to be specific) and the arrows to the scrollbars disappeared around April 2nd for both Firefox and Thunderbird. I didn't notice any other applications where the arrows to the scrollbars disappeared. Is there something else I can try and a way to prevent this from happening in the future. This seems to be a common problem that happens every time there is an update.

Hi team, Can you explain me how exactly firefox sync works? asking because I thought by syncing it will save all the bookmarks with my account and I can use the same account to bring back all the bookmarks on another device.

I created an account on linux dual booted with windows and synced all the things I saved on firefox. Recently I switched to pop os and logged in using the same account. Expecting to see all the bookmarks on here too. But unfortunately it didn't worked. And all my bookmarks are gone. Is there any way I can recover those data?

Kind regards

Hello I have problem on my fedora workstation. When i click right button on the lowest bookmark on my list, the menu is hiding outside the screen and i can't see options.

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001

Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably used).

I point out that using Chrome the problem does not arise.

I also installed the microsoft fonts thinking it might solve the problem I attach illustrative image.

Best Regards. Salvatore

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error messages such ass "The proxy server is refusing connections". I tried everything I could but to no avail.

I installed an extension from a website(not from addons.mozilla.org) and found it a bit suspicious so after around using it for 1 minute immediately removed it... So will an extension be able to access root/admin permissions if it had some malicious script executed(I am using debian) or can extension access system files,modify,delete or install/download anything without the users' permission?

Thanks in advance AVC

Hello Firefox Support, I need help to upgrade the version of the security protocol that enables access to my NAS unit. Now the message;

"Secure Connection Failed An error occurred during a connection to 192.168.1.201. Peer using unsupported version of security protocol. Error code: SSL_ERROR_UNSUPPORTED_VERSION

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This website might not support the TLS 1.2 protocol, which is the minimum version supported by Firefox."

indicates I no longer can access my page until I find the remedy to this issue. Thank you in advance for cooperation and help with is matter.

I'm using Firefox Version 98.0.2 on Ubuntu 21.10 with Wayland and Gnome 40.4.0. I choose a larger cursor size from Ubuntu's Settings->Accessibility->Cursor Size. However, in Firefox the cursor always displayed in the smallest size.

I get the message under Settings: "Your browser is being managed by your organization". Clicking on that message shows that the policy DisableAppUpdate is true. Methods for remeding this situation do not work. Please advise on how to change the policy to allow update please

I've been using firefox for so long, but now I'm having an issues where I'm not able to download anything. Whenever I click on either download or upload buttons, no window popups. I tried Brave browser with same, but it crashes. This problem started on Firefox. Helps would be appreciated. (Sorry due to same issue I can't upload screenshot/video sample of the problem).

Firefox 100.0 Ubuntu 22.04 Mozilla VPN 2.8.0

As the title says, Multi-Account containers doesn't detect the VPN, which means that it's not setting the VPN for specific containers.

I suspect this is actually a problem with the "Allow extension to exchange messages with programs other than Firefox" permission. Could be a VPN issue, but gut feeling that it's a Firefox issue, TBH

Anyone else seeing this?

From what I understand firefox now supports subtitles in picture in picture mode but when I use it for youtube it doesn't work. I have enabled the captions in the advanced settings and I have tried it with all my addons disabled.

I don't want the tabs + search bar to show when the mouse reaches the top of the screen while in full-screen mode, I have tried "userChrome.css" solution provided in this link "https://support.mozilla.org/en-US/questions/1092572", but it didn't work for me, I would appreciate any help, thank you.

Thanks in advance!

Since I've upgraded to Ubuntu 22.04 "Firefox" randomly started closing it's self without any crash report what so ever.

I've read some article on Ubuntu forums but I couldn't find any helpful information (Or they didn't work for me)

Please anyone help! I've been using Firefox all the time and has never crashed until the upgrade to Ubuntu 22.04

Any help is highly appreciated!

I updated the operative system on my laptop but, when I opened Firefox and signed into my profile, it didn't import my old bookmarks, only the browsing history. Passwords and other data are all there, only the bookmarks are gone.

Is there a way to get them back?

In the past few days Firefox has stopped showing html pages on my other partitions. Has Firefox changed the way they are doing things or is this a new bug?

The screenshot below shows a web page I regularly use that I keep snippets and brief programming notes. It and all links on all partitions except the root drive are no-longer accessible.

I have used Firefox for over 10 years and never had this happen.

Any ideas what may have happened?