Firefox 技術支援討論區

Greetings...

I am using Windows 10 / Firefox v109.0.

I use the Screenshot feature virtually every day and find its availability extremely valuable. Unfortunately, I have noticed that the Screenshot feature appears not to work when I am on the HomeDepot website. While the "scissors" icon appears at the customary upper right location, when I select it, nothing happens. Multiple clicks on the scissors icon - nothing happens. Regardless of the webpage that I am viewing on the HomeDepot website, I am unable to create a screen capture of the webpage contents.

The above has been the case for some time now, so it's not specifically associated with my current version of Firefox. I have experienced this same problem when visiting the Lowes.com website. However, I have used other e-commerce websites (Staples, Best Buy, Wegmans, etc.) and have been able to use the Screenshot feature without difficulty.

Any idea why the Screenshot feature does not work on select websites, such as I have described above? Please advise. Thank you!

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just becomes a full screen of whatever I chose which defeats the purpose, I feel, of this setting.

Please help.

Bitdefender blocks Firefox from accessing cloudfront.net..calling it a suspicious site. The connection attempts happen constantly... quite a nuisance. I hesitate to put this site on an exception list without knowing more about it.

Thanks for any help.

So for my main gmail I have 2 step for obvious security reasons, but I want it to trust my PC so that I don't have to pull out my phone every time I try to access it. No matter how many times I click the option to trust this PC it always ask' for the 2 step, and I don't see the PC on the trusted list in my gmail settings. I have already added "mail.google.com" to the exceptions part of the cookie and site data settings, even "account.google.com" but it just doesn't seem to work. What is the obvious thing that I am missing?

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from Chrome to FF in the first place. I *HATE* having my windows sorted alphabetically. I have certain windows that remain open all the time, and they remain at the top of my Window menu drop-down, for easy access. (Hence, chronological by when the window opened, the old default behaviour.) Now, FF "helpfully" changes the window position every time I change tabs, and I can't find anything. I mentally sort windows by subject matter, not by the name displayed on the tab. I have tens of windows (20-30 typically) open at any given time. This makes it literally impossible to use the Window menu anymore, and I have to tab through open windows searching for what I need.

Mozilla, please make this a configurable option. It was really horrible of you to enforce this on us, just because some squeaky-wheels decided they preferred alphabetical sorting. They clearly are not power users, and this change has crippled those of us who are.

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window?

Please bear in mind that l am an untrained senior and need step by step instructions! Thank you for your help.

When opening up Firefox, the tab shows the site is for sale and often, it does not go to the site, ww1.org. We have had the site since 1992, it is not for sale. I am also having a problem with logging into Facebook, stating I am using a different computer, location, or browser, if that might help. The tab will not allow me to copy it, so show it.

ww1.org - This website is for sale

I have spent a lot of hours now and need help badly.

I have also just re-downloaded Firefox to try that.