Firefox 技術支援討論區

I'm using Firefox on a Mac with the built-in screen reader Voice Over. When I need to log in to a web page, with a User Name & password stored in Apple's Key Chain utility, I typically press Command-Shift-A & the User name & Password fields are automatically populated. Unfortunately, with my new installation of Firefox, I've found that the key combination in question is used to launch the "Add Ons" window. Is there a work-around for this? The Command-Shift-A is the only way that a blind user can populate those fields from Key Chain. The buttons, usually visible in or around those fields for a sighted user are inaccessible.

Thanks so much,

CJ

My Mac: macOS Monterey 12.5.1 Firefox: 105.0.1 Since I updated my system Firefox has trouble loading and closing some pages, especially my BOA and ATT.net email accounts. Any thoughts on why this is happening and what to do about it? It's especially concerning with the sites I go to to pay bills.

ATT.net I can sign in OK but then I get a page that says redirecting and it never loads. When I use Chrome, I'm not having a problem. All my bookmarks are set in Firefox so I'd rather not have to change them all over to Chrome. I can sign into my BOA account with no problem. When I sign out of BOA I get a window with a spinning dial that says signing out please wait but it never stops, leaving me wondering if it's exposed.

Thanks, Marnie McNamara

edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED

/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Hi,

I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and all settings under the lock-logo are set on default. When I clear cookies and site date, it works for a while, but then stops working. It's quite annoying, since I use WhatsApp a lot, also for work related purposed, sharing links etc all the time.

Any idea what the problem is and how I could solve it?

Many thanks for helping out,

Sara

Recently switched to Firefox, and while it's great, I have a HUGE problem with the tiny bookmark window. I went through the process outlined in this old thread, but nothing changed: https://support.mozilla.org/en-US/questions/1242670#search

Any help is appreciated!

the activity monitor on my mac shows cpu usage at almost 100% when firefox is active. with safari cpu @ about 15% or less. seems to slow the mac considerably. how to fix?

Suddenly everytime I open Firefox a new Firefox icon appears on my desktop toolbar. if I open Firefox three times I'll have three new icons - as well as the alias Firefox icon I've had in the toolbar for years. No idea why this has begun to happen. How do I get this to stop? (I'm using a 2017 21.5 inch IMac with Big Sure OS.)

Thanks.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

A friend posted a link in our WhatsApp chat about free flights. I went to access it via my Mac, but FF immediately showed a warning message. However I was able to clink on the link via my iPhone. Why did I not get the same warning message on the phone?

I really wish I had taken a screenshot. Time to learn!

I want to download some files, but it always fails. I discovered this is because there is no selected download location, but when i click "Choose", it doesn't open a file selector, nothing.

bold textI want to use Duckduckgo with firefox; but it doesn't work with my mac os 10.14.6-Mojave. Is there an extension for firefox using Duckduckgo?

Hi,

I have no problems with my Firefox instances on Android and Linus but on MacOS, it's a nightmare! I suspect it's a synchronisation matter because, on OS, it constantly, constantly is askin for me to log-in but neither my OS pssword nor Firefox (master password) are accepted. I'm loathe to reset my password because I really do not think it will make any difference.

It's so annoying

Best,

P-)

/edit: moved thread from Firefox for iOS (iPhone/iPad) to Firefox section since you mentioned macOS.

On my Mac (High Sierra), I can't make Tab font larger even after using jscher's great fix using about:config and devp. It worked beautifully on Linux Mint (Firefox 103) but not on Mac with Firefox 115. Will be 80 in July. Want to fix this soon . . . ha!