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Why are apps not downloading or updating ?

  • 2 回覆
  • 6 有這個問題
  • 8 次檢視
  • 最近回覆由 guigs

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I just downloaded some apps, they just kept waiting, I go back to find them and they are stuck repeating themselves

One of them that is already installed and operating is unable to finish an update.

I have deleted the apps I want but need to know where the problem is

I just downloaded some apps, they just kept waiting, I go back to find them and they are stuck repeating themselves One of them that is already installed and operating is unable to finish an update. I have deleted the apps I want but need to know where the problem is

所有回覆 (2)

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Sorry your Firefox doesn't behave. Check out the tips here http://mzl.la/MD75AT

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Hi GrannMamm,

To better understand what steps you are taking to download applications can you please provide an example where this is not working?

For example, are you downloading a .pak file from Firefox for Android? Are you updating applications through the phone's application manager? Is this happening from the Marketplace app manger? Is the automatic updates set in the Settings -> Customize menu of Firefox for Android?

If this is happening in the Firefox for Android browser, with an example, we can better diagnose the issue. Looking forward to your reply!