Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I accepted an update from 3.1.12 to 3.0.19 and it didn't download I uninstalled my Mozilla and now I have nothing!!! Help

  • 1 回覆
  • 12 有這個問題
  • 8 次檢視
  • 最近回覆由 cor-el

CarmenO
CarmenO
more options

I had mozilla 3.0.12 for the longest time,and today I get this icon message that there was an update available for it so I clicked on the thing and next thing I know i'ts downloading version 3.0.19. I thought it was an update,not an upgrade. So now when I go to click on the mozilla icon it opens and I get a white page that has a yellow triangle that says network timeout,and I can't connect. So I go to programs/add/remove highlight mozilla,uninstall the 3.0.13 hoping the upgrade will set in and it doesn't so I've lost all my bookmarks etc. How can I get it back? Iam not that computer savy,as you may see for the idiocy I've just committed,but if anyone can help me,I sure would appreciate it,thank you.CarmenO

I had mozilla 3.0.12 for the longest time,and today I get this icon message that there was an update available for it so I clicked on the thing and next thing I know i'ts downloading version 3.0.19. I thought it was an update,not an upgrade. So now when I go to click on the mozilla icon it opens and I get a white page that has a yellow triangle that says network timeout,and I can't connect. So I go to programs/add/remove highlight mozilla,uninstall the 3.0.13 hoping the upgrade will set in and it doesn't so I've lost all my bookmarks etc. How can I get it back? Iam not that computer savy,as you may see for the idiocy I've just committed,but if anyone can help me,I sure would appreciate it,thank you.CarmenO

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See: