搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Sign-in issues on android

  • 3 回覆
  • 1 有這個問題
  • 23 次檢視
  • 最近回覆由 kilakori

more options

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

被選擇的解決方法

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Hi

What is the version number of Firefox for Android that you have installed?

more options

Hi, Paul! I'm running Firefox 104.1.0 (Build #2015898515), 99759dd72+ on the latest PixelExperience 12 Plus (August) patch.

more options

選擇的解決方法

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.