搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

VPN activation = end of in ternet connection

  • 1 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 edubon

more options

How can I get a refund and end the payments for Mozilla VPN. I continue to have the same issue. I download the vpn, it works for a few days, then every time I activate the vpn, I lose the internet connection. Your response is always the same, delete the VPN and all associated files, download and re-install. I get the same result. It may only be 5 bucks a month, but it's not worth the headaches.

How can I get a refund and end the payments for Mozilla VPN. I continue to have the same issue. I download the vpn, it works for a few days, then every time I activate the vpn, I lose the internet connection. Your response is always the same, delete the VPN and all associated files, download and re-install. I get the same result. It may only be 5 bucks a month, but it's not worth the headaches.

所有回覆 (1)

more options

Hey there,

I'm sorry to hear about the connection issues you keep having, please send us a support request for this issue through the Get Help option found within the Settings of the VPN client. This way we will be able to further assist you with your cancellation.

Regards,