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I used the wrong email to sign up for Mozilla VPN and paid already.

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  • 3 有這個問題
  • 14 次檢視
  • 最近回覆由 MagsMoz

edgarfire47
edgarfire47
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I used the wrong email to sign up for Mozilla VPN and paid already. I thought I was creating the email, but that was not the case. What can I do to change the email?

I used the wrong email to sign up for Mozilla VPN and paid already. I thought I was creating the email, but that was not the case. What can I do to change the email?

所有回覆 (1)

MagsMoz
MagsMoz
  • Moderator
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Hi there,

thank you for posting on the forum!

You will have to contact us directly via the VPN app and fill in a support form. The ticket will be sent to us with the email address you have subscribed with, then we can cancel and issue you a refund and you will be able to sign up with the correct email address. If you are having any issues you can directly message me your email address and I will have a look for you and reach out to you directly. Thanks!