搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Unable to download VPN

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 David

more options

Hello all ,

I have a really weird problem and would appreciate a bit of help. I got a new macbook air yesterday after being a windows user all my life. The problem is I can't access the mozilla vpn website page to download the vpn app. I have tried a few things but none seen to have done the job. Everytime its timed out and returns 'connection timed out' message - ' The server at vpn.mozilla.org is taking too long to respond.' I have been using mozilla vpn on my other dell windows laptop and it works fine and also on my samsung android mobile phone. Therefore it leads me to believe that this is device specific and not my network.

What makes it weirder is that I tried Nord vpn just to see if this was only for mozilla and its the same - doen't even let me see the webpage of nordvpn.com. Its to the point that its not letting me see the websites that rank the vpn deals as well and returs the same error. eg - 'connection timed out - The server at thebestvpndeals.com is taking too long to respond.' However I can seemingly access and download norton, cyberghost and some other less known vpns which I definately don't want to use.

I did a bit of reading on the internet but not much info is out there for something like this. However I did read one reddit thread and it says that this might happen if my device is a corporate device? Now I have singned in on this macbook with my personal email so that shouldn't be the case. However I could only download the NORD Ike app from apple play store and cant see any mozilla vpn or the normal nord vpn app. Needless to say I have no idea how to fix this.

I would be obliged if anyone can help please. Thanks.

Hello all , I have a really weird problem and would appreciate a bit of help. I got a new macbook air yesterday after being a windows user all my life. The problem is I can't access the mozilla vpn website page to download the vpn app. I have tried a few things but none seen to have done the job. Everytime its timed out and returns 'connection timed out' message - ' The server at vpn.mozilla.org is taking too long to respond.' I have been using mozilla vpn on my other dell windows laptop and it works fine and also on my samsung android mobile phone. Therefore it leads me to believe that this is device specific and not my network. What makes it weirder is that I tried Nord vpn just to see if this was only for mozilla and its the same - doen't even let me see the webpage of nordvpn.com. Its to the point that its not letting me see the websites that rank the vpn deals as well and returs the same error. eg - 'connection timed out - The server at thebestvpndeals.com is taking too long to respond.' However I can seemingly access and download norton, cyberghost and some other less known vpns which I definately don't want to use. I did a bit of reading on the internet but not much info is out there for something like this. However I did read one reddit thread and it says that this might happen if my device is a corporate device? Now I have singned in on this macbook with my personal email so that shouldn't be the case. However I could only download the NORD Ike app from apple play store and cant see any mozilla vpn or the normal nord vpn app. Needless to say I have no idea how to fix this. I would be obliged if anyone can help please. Thanks.

所有回覆 (2)

more options

i can install mozilla VPN on my Mac ProBook

more options

sorry i meant i cant install Mozilla VPN to my Mac Pro Book and is not available on apple store