Firefox tab crashes with Quick Heal security software

還沒有幫人幫忙翻譯這篇文章。若您已經知道如何翻譯 SUMO 內容,您可以直接開始翻譯。若您想了解如何翻譯 SUMO 文章,請從此處開始

After the update to Firefox 63, Windows users with Quick Heal security software might be impacted by tabs repeatedly crashing while using 32-bit versions of Firefox.

We are in contact with the vendor about this problem. While they are looking into deploying a fix for this, a workaround for affected users is to disable the Browser Sandbox feature within Quick Heal:

  1. Open your Quick Heal security product
  2. On the Dashboard, click on Internet & Network
  3. Disable the Browser Sandbox setting by clicking the toggle next to it, so that it’s OFF:
    disable quick heal browser sandbox
  4. Restart Firefox for the change to take effect

As an alternative, affected users can also switch to 64-bit versions of Firefox in case their Windows system is supporting that.

這篇文章有幫助嗎?

請稍候...

這些好人幫助我們撰寫了這篇文章:

Illustration of hands

成為志工

在此回答問題並幫助我們改善知識庫內容,與其他人一起切磋琢磨專業能力。

了解更多