downloading issues

The download will stop and refuse to download and saw failed I can't monitor the download in the app only on the notification if ín clear it the download fails even witho… (了解更多)

The download will stop and refuse to download and saw failed I can't monitor the download in the app only on the notification if ín clear it the download fails even without clearing it it will just stop at 46gb and refuse to download the rest 31.33mb refuse to download the rest it's not my network I'm a android user

teedy141 于 3 小时前提问

I got a Firefox update this morning. Since then, it crashes whenever I try to do anything.

Fix my Firefox so it does not crash when I try to use it. It occurred when I tried to use email and Duck Duck Go. I have not been able to accomplish anything except thi… (了解更多)

Fix my Firefox so it does not crash when I try to use it. It occurred when I tried to use email and Duck Duck Go. I have not been able to accomplish anything except this complaint since the Upgrade this morning.

peugh 于 8 小时前提问

最后由 Paul 于 4 小时前回复

Cannot uninstall web apps with Firefox on Android

I have installed web apps to firefox on my phone by using menu -> Add to Home Screen Now that they are installed, though, I cannot get rid of them. Even if I delete th… (了解更多)

I have installed web apps to firefox on my phone by using menu -> Add to Home Screen Now that they are installed, though, I cannot get rid of them. Even if I delete the icons from my home screen, they show up in the menu when I long tap on the firefox app icon and still act as apps there. I have looked for a way to remove them and have not found one. Is there no other option than wiping firefox's data?

lightinasnowstorm 于 10 小时前提问

Can't sync

Why isn't the option to sync and save data available for Android phones? It isn't where it's supposed to be and I searched the entire app. There simply isn't a way to sca… (了解更多)

Why isn't the option to sync and save data available for Android phones? It isn't where it's supposed to be and I searched the entire app. There simply isn't a way to scan codes from within the app.

Tracey Ater 于 18 小时前提问

最后由 Paul 于 17 小时前回复

First time signing in

I have just signings me 🏡 p to Firefox It makes me feel extremely nervous to speak to any of the help on any sit just so so know I become very anxious talking to people … (了解更多)

I have just signings me 🏡 p to Firefox

It makes me feel extremely nervous to speak to any of the help on any sit just so so know I become very anxious talking to people so I'm sorry if I was rude. I didn't mean to be! I just need to know how to sign into Firefox for the very first time. It shouldn't take this longe. I have had Firefox and get them to help. All I'll need is some mi l one to help me ones

Heather Beech 于 18 小时前提问

最后由 Paul 于 18 小时前回复

  • 已解决

Firefox nightly,if i slide less than 70% screen, the tab can't be closed

hey, guys hope someone could understand what I'm trying to talk about. after update to Firefox nightly 144.o1a, in the tab list, i need to slide over 70% to close one t… (了解更多)

hey, guys hope someone could understand what I'm trying to talk about.

after update to Firefox nightly 144.o1a, in the tab list, i need to slide over 70% to close one tab. feels like i have to very carefully slide it to make sure i really want to close the tab, and it kind of wasting time.

the past version like 110.a? are not, easily slide to close the tab.

so is there setting in the about: config can change it?

like the picture, it have over than it so the tan can be closed.

碇シンジ 于 1 天前提问

Paul 于 1 天前回答

Apostrophes not displaying correctly

Greetings: An email I recently received doesn't show apostrophes correctly. The character is shown as a wing ding instead. The displayed character is a rectangle with a… (了解更多)

Greetings:

An email I recently received doesn't show apostrophes correctly. The character is shown as a wing ding instead. The displayed character is a rectangle with an "X" inside it instead of an apostrophe. How can this be corrected? Thanks very much for your help!

Regards, Jim

jggm4277 于 19 小时前提问

Firefox with newest update not working

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tri… (了解更多)

Early this morning, the Play Store notified me there was an update for Firefox. I went to my Play Store account and downloaded the new update. After the download, I tried opening Firefox by tapping on the icon. Firefox tried to open but immediately closed. This keeps happening, even now. I did get one message from my phone saying "this version of Firefox is not compatible with your phone". Never had any problems like this before.

stevecripe57 于 2 天前提问

最后由 stevecripe57 于 19 小时前回复

Lost pages in saved collections

I've experience items in saved "collections" web page tabs too easily deleted. The problem is that there is no confirm type hold when even the slightest off angle scroll… (了解更多)

I've experience items in saved "collections" web page tabs too easily deleted. The problem is that there is no confirm type hold when even the slightest off angle scrolling motion happens while viewing saved web pages in "collections." Once this happenes its gone forever and most times its not clear what it was that was deleted. It's there a way to add the "are you sure you ran by to delete this saved web page" fubction? Or possibly widening the scroll vs swipe right profile to prevent accidental deletes?

T A 于 1 天前提问

最后由 Paul 于 19 小时前回复

applications

Cant open youtube music in firefox before my last firefox update i could view and use youtube music in firefox now when I attempt to open the app automatically goes to th… (了解更多)

Cant open youtube music in firefox before my last firefox update i could view and use youtube music in firefox now when I attempt to open the app automatically goes to the youtube music app cutting out my ability to use my extentions

b 于 22 小时前提问

最后由 Paul 于 20 小时前回复

  • 已锁定

Firefox browser for Android

I decided this morning, since I have gotten no help from Mozilla or anyone else, to uninstall the Firefox browser I had on my phone that was giving me the problem of open… (了解更多)

I decided this morning, since I have gotten no help from Mozilla or anyone else, to uninstall the Firefox browser I had on my phone that was giving me the problem of opening then immediately closing itself. So I uninstalled it, rebooted my phone and went to the Play Store and installed a fresh version of Firefox for Android; version 142.0.1.

After the install, I immediately got a message on my phone screen saying that: "This app isn't compatible with the latest version of Android. Check for an update or contact the apps developer."

And this fresh install will open but closes itself immediately, as has been the issue all along since I first notified you.

The Play Store claims this app "is compatible with your phone, the Moto G Stylus 5G (2024)".

It also claims "the required OS is Android 5.0 and higher".

Note that I'm running Android v.14.

So, since there is no update indicated by the Play Store, I am now notifying the developer.

stevecripe57 于 23 小时前提问

最后由 Paul 于 23 小时前回复

Trending Search Suggestions Enabled by default and can't be disabled

I am using Firefox Nightly 144.0a1 (Build #2016111007) on Andoird 14. In the Search Settings, the Show Trending Sugfestions option is ticked/selected by default and can n… (了解更多)

I am using Firefox Nightly 144.0a1 (Build #2016111007) on Andoird 14. In the Search Settings, the Show Trending Sugfestions option is ticked/selected by default and can not be unticked or disabled. And if I disable "Show Search Suggestions" option under "Suggestions from Search Engines", it will also disbles the feature of searching bookmarks and synced tabs from Address Bar (even though This option is seperate in the Search Settings under Address bar - Firefox Suggest).

So right now to search from Address Bar, I have to manditorily Turn ON Show Search Suggestions Option, which starts showing Trending Search Suggestions (which is very annoying and useless for me). Kindly fix this and provide options where user can Enable Search Suggestions for Local Bookmarks or Synced Tabs without forcing user to enable Trending Search Suggestions from Search Engines.

AA 于 1 天前提问

最后由 Paul 于 1 天前回复

Typing into text box causes most of page to disappear

On a certain website, starting only after I installed the latest update,when I attempt to type into a text box nearly the entire screen disappears and goes white. Before… (了解更多)

On a certain website, starting only after I installed the latest update,when I attempt to type into a text box nearly the entire screen disappears and goes white. Before, the screen did not change and I could watch the words I was typing appear in the text box. Now, I can see nothing. I'm typing, and when I minimize the keyboard (Gboard, same as I've always used) the screen goes back to normal, but while I'm typing there's nothing but white.

Occasionally/rarely, this does not happen and everything works as it did before I installed the update, but most of the time I get the white screen.

I did not update anything else nor do anything with the settings. I literally posted a message on that site, updated Firefox, then went back to the site and suddenly had the white screen problem.

I'm attaching two images. One is a screenshot of the discussion showing the text entry box and the other is a photo of what the screen looks like when I tap in the box to enter text. I cannot get an actual screenshot of the white screen because attempting to take one minimizes the keyboard and the problem only occurs when the keyboard is in use. I masked a lot of stuff on the images because it's a private and secure site. I'd be willing to share more information only with the Mozilla technical team.

alienplayer 于 1 天前提问

website disappears while entering text into text box

I updated to version 142.0 on 26 August 2025 on my tablet running Android 10. When I went to my favorite website and tried to enter text into a text box in a discussion f… (了解更多)

I updated to version 142.0 on 26 August 2025 on my tablet running Android 10. When I went to my favorite website and tried to enter text into a text box in a discussion forum the screen went dead white behind my keyboard and brlow the URL bar. I couldn't see what I was typing nor anything of the website (which has a black background).

This is repeating on discussion forums but not in private messaging. As soon as I make my keyboard (Gboard, latest release) disappear the website comes back.

Definitely related to the update, as five minutes before I downloaded it everything was working perfectly. I cannot get a screenshot because as soon as I try, Gboard disappears and the website screen returns.

Any ideas?

(Also, is there a way to tell Mozilla directly rather than crowdsourcing a tech problem they created?)

alienplayer 于 3 天前提问

最后由 alienplayer 于 1 天前回复

passwords

I wana use fire fox to not allow for google and windows to have complete and utter control over the open web, so I wana use fire fox, one issue, I cant fully transfer all… (了解更多)

I wana use fire fox to not allow for google and windows to have complete and utter control over the open web, so I wana use fire fox, one issue, I cant fully transfer all my accounts from google to fire fox, and when I sign in, and my phone tries to search for a password to use, it doesn't use Firefox password manager, so if there could be an update to add cleanly transferring passwords and bookmarks on mobile that would be amazing

may372047 于 1 天前提问