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Change primary email that is defunct

Please email or call me to fix. My old, initial, primary email is no longer accessible to I cannot cite the "code" that Mozilla wants me to cite... when I am trying to in… (了解更多)

Please email or call me to fix. My old, initial, primary email is no longer accessible to I cannot cite the "code" that Mozilla wants me to cite... when I am trying to input a secondary email. So do I need to cancel my account and re-register, or can a staff member fix this for me (please)? [edited] @outlook.com (new, and only, email)

marcshep 于 6 小时前提问

最后由 cor-el 于 1 小时前回复

browser opens in small window?

Although I didn't change anything with firefox, now my browser opens in a tiny window, and I must hit the full screen symbol twice to get it in full screen, why? I've do… (了解更多)

Although I didn't change anything with firefox, now my browser opens in a tiny window, and I must hit the full screen symbol twice to get it in full screen, why? I've done all the 'fixes' for this F11 and others, nothing changed.

terrybellok1 于 8 小时前提问

最后由 cor-el 于 50 分钟前回复

Captive Network Detection... Answers not found, issue cause FF to report error, no new report option found

bold text Mozilla flags 'captive network detected', does nothing to fix, still an issue, though it's been reported... Multiple Times. I have this issue w/Aurora CO. Centr… (了解更多)

bold text Mozilla flags 'captive network detected', does nothing to fix, still an issue, though it's been reported... Multiple Times. I have this issue w/Aurora CO. Central Library, & Fresenius Dialysis Care Facility in Aurora CO.!

Kevin 于 1 小时前提问

最后由 cor-el 于 1 小时前回复

Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (了解更多)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Venoltar 于 3 小时前提问

最后由 cor-el 于 2 小时前回复

Multiple downloads fails

Summary of my current relevant software/hardware: FireFox (UK): 113.0.2 (64-bit) Windows 10 Pro(UK): Vers.: 22H2 Installed on: 2021-01-23 OS build: 19045-2965 Lenovo… (了解更多)

Summary of my current relevant software/hardware:

FireFox (UK): 113.0.2 (64-bit)
Windows 10 Pro(UK): 
 Vers.: 22H2
 Installed on: 2021-01-23
 OS build: 19045-2965
Lenovo (laptop): 
 ThinkPad X1 Extreme Gen 3
 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
 Installed RAM: 32.0 GB (31.8 GB usable)
 System Type: 64-bit operating system, x64-based processor

My problems with FireFox 113.0.2 started when I began to download some Affinity V2 videos. Some of these were rather large (over 500MB) and I noticed that several were being downloaded at the same time (which was no surprise). However, after sometime I noticed that only one of the videos was completely downloaded and the others were just stopped. Then, when I looked at the task manager the number of FireFox instances was increasing: ...,5,6,...18,..

Of course, I thought I could fix the download process but all my efforts failed; e.g. after a restart of windows and execution of FireFox the same videos were still in a "hold" state and many instances of FireFox were being executed. After a frustating night of failures I finally decided to restore an older FireFox using my Acronis backup/recovery software. My last Aronis backup of my entire system was made on 2023/04/07 with the most recent version of FireFox at the time which worked fine when downloading several large video files at the same time.

I only included the C:\Program Files\Mozilla Firefox' in the restore since I have installed a rather large number of new apps and updates after 2023/04/07. This also failed -- my add-ons, bookmarks, etc. in this restored version were all missing and before I could stop the recovery process, the restored FireFox was updated to the latest as of today (2023/06/01). And of course the problem had not be fixed.

So finally to my request: What directories, files do I need to restore, from the 2023/04/27 backup with all of its features at that time -- this is important, and how do I stop it from upgrading to a newer version?

I would be glad to provide additional information if needed :-)

virsto 于 3 小时前提问

firefox and facebook

when i go to Facebook i continue to get network errs and also in Facebook I keep getting something went wrong reload the page. I have disabled and deleted some a… (了解更多)

when i go to Facebook i continue to get network errs and also in Facebook I keep getting something went wrong reload the page. I have disabled and deleted some add ons an even tried in trouble shoot mode and still i get it. I have tried every thing i know how even refreshed Firefox. I do not get it in Chrome and it has much of the same add ons or extensions. I tried to send a report to Facebook but you know how that goes.It is getting annoying Not sure if it Facebook and Firefox or just Facebook . But if ti is not happening in Chrome or edge that leads me to come to the conclusion it is Firefox

Mary 于 3 小时前提问

  • 已解决

Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (了解更多)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Averill Buchanan 于 1 天前提问

cor-el 于 1 天前回答

I've downloaded Firefox and made it my main browser, so why can't you allow me into my accounts to pay bills, like with USAA?

What's disturbing is how many websites you have blocked my access to? We may never know. USAA is one of the most important websites I use. Hell, I've been a member sin… (了解更多)

What's disturbing is how many websites you have blocked my access to? We may never know. USAA is one of the most important websites I use. Hell, I've been a member since 1985. But you don't allow me access. I have to use a Microsoft program like Chrome (I also hate) or Edge is what my Dell laptop came with, so you force me to use that when you don't allow me to use USAA.

I'm about ready to switch permanently to Edge. All I need is 1 browser, not headaches. You're not reliable.

kreigerp 于 1 天前提问

最后由 cor-el 于 4 小时前回复

Need to click "bookmark this page" star twice to get dropdown menu

Hi, All of a sudden I need to click the bookmark this page star twice to get the drop down menu. I've cleared the cache, stopped hardware acceleration, & disabled ad… (了解更多)

Hi,

All of a sudden I need to click the bookmark this page star twice to get the drop down menu. I've cleared the cache, stopped hardware acceleration, & disabled addons in trouble shoot mode. No joy.

Any help appreciated. Thanks.

ar3142 于 2 天前提问

最后由 cor-el 于 4 小时前回复

I dont have the split screen where you see the email header on top and the message beneath. So when I click on an incoming email, it shows nothing unless I double click it.

I dont have the split screen where you see the email header on top and the message beneath. So when I click on an incoming email, it doesn't show me the message unless I… (了解更多)

I dont have the split screen where you see the email header on top and the message beneath. So when I click on an incoming email, it doesn't show me the message unless I double-click it.

daward1 于 5 小时前提问

I'm feeling lucky (Google Search on FF)

Hi guys, I hope you can help. To bring you up to speed, you can check below past articles for similar problems. https://support.mozilla.org/en-US/questions/1193905 ht… (了解更多)

Hi guys,

I hope you can help. To bring you up to speed, you can check below past articles for similar problems.

https://support.mozilla.org/en-US/questions/1193905 https://support.mozilla.org/en-US/questions/901741 https://support.mozilla.org/en-US/questions/962174?esab=a&as=aaq

This problem has just resurfaced. In a nutshell, when I type "Lost IMDb" or "Tyson Wiki" in the URL bar and hit enter, that would take me straight to that page of that site. So "Lost IMDb" and enter would take me here: https://www.imdb.com/title/tt0411008/

Now it takes me to random search results like so: https://www.google.com/search?sourceid=navclient&gfns=1&q=lost+imdb

Similar to "I'm feeling lucky" Google search is what I want back. When FF got rid of "Keyword.URL" search, I had to use an add-on such as: Google Browse by Name search engine to get similar results. Now also that has stopped working lately.

Can anyone help me get that type of search result back please?

Thank you kindly.

Alienware 于 8 小时前提问

最后由 Alienware 于 6 小时前回复

  • 已解决

PDF files should not download, only open in browser

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem? … (了解更多)

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

huligaani83 于 16 小时前提问

TyDraniu 于 16 小时前回答

Lost window with open tabs

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "… (了解更多)

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "recently closed windows".

sunfirepc 于 1 周前提问

最后由 sunfirepc 于 14 小时前回复

Possible fix for black screen videos with fine audio

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I co… (了解更多)

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I could view videos in other browsers. Tried several things I saw suggested on threads having the same issues, but ultimately I uninstalled firefox and then reinstalled it and it seemed to have fixed the issue. Hopefully this helps others having the same issue. I tried to suggest it on a few of those threads but they were locked.

dogscouts 于 21 小时前提问

最后由 dogscouts 于 19 小时前回复

Browser not loading Youtube videos

Often when I click on links that take me to video's Foxfire will not launch the video. It stalls and takes forever to load or it does not load at all. I am finding that… (了解更多)

Often when I click on links that take me to video's Foxfire will not launch the video. It stalls and takes forever to load or it does not load at all. I am finding that with more sites as time goes on. Google photos also won't load in a timely manner BUT of I change to Chrome everything loads quickly. This didn't use to be a problem but now is, any solutions out there.

John & Kathy Haley 于 20 小时前提问