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I am trying to turn on the Firefox built-in VPN. Instructions say click on the VPN icon in the toolbar. I have no such icon in my toolbar and I when go to Customize Toolbar, there is no VPN icon for the Firefox built-in VPN.

How do I get this icon to appear?

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappeared from my toolbar and customization menu on June 16, 2026.

Despite following the troubleshooting steps provided in the official help article "Unable to find the built-in VPN in Firefox," the feature remains unavailable.

Here is a summary of the diagnostic steps I have already performed:

- Data Collection settings: Confirmed that "Allow Firefox to improve features, performance, and stability between updates" is enabled.

- About:studies: I have checked my active studies as shown in image_464983.png. There is no "VPN - MVP Beta Holdback" study listed that would explain the removal of the feature.

- About:policies: The Enterprise policy service is inactive, and there are no restrictions blocking IPProtectionAvailable.

- Account management: I have signed out of my Mozilla account and signed back in, but the VPN icon did not reappear.

- Installation: I have performed a clean reinstallation of Firefox, which did not resolve the issue.

I have also checked the toolbar customization menu and the overflow menu, but the VPN icon is not available.

Since this feature was working perfectly until yesterday, could you please investigate if my account profile has been excluded from the current rollout or if there is a regional issue affecting users in the Czech Republic?

I have attached my about:studies screenshot (Screenshot_about_studies.png) for your reference.

I want to use the VPN, but when I sign in, and click the "VPN" button on the top right of my screen, it just takes forever to load. I don't think it ever loads. Then when I reset, it just says the same thing :Try Firefox's built in VPN.

Hello everyone,

For the past few days, I've been seeing the following banner below the address bar on ardmediathek.de :

This website may not work with a VPN. Try signing in or turning VPN off while you use this website.

At first, I assumed this was some kind of anti-VPN or geo-blocking script from the media library itself. However, according to transvision.flod.org it appears to be related to Firefox's ipp-activator-breakage-sign-in-warning feature.

I don't have a VPN, proxy, or DoH enabled, and the VPN button isn't being displayed to me (yet) either. So why is IP Protection interfering here in the first place?

What I think of the ever-growing number of supposedly intelligent services that keep tinkering away in the background and seem to believe they need to take over users' tasks is probably better left unsaid. ;-)

Thanks in advance for any feedback!

Best regards, Martin

One Win 10 laptop has Firefox 151.0.4 64bit and I've got the Firefox VPN working on it. My other Win 10 laptop has Firefox 152.0 32bit for some reason, and I've logged on Mozilla but all I can find in VPN requires payment. I don't understand the diff that the higher version is 32bit and I can't find the FREE VPN . What should I do?

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location.

Despite selecting either US or UK in the country list, websites are still identifying me as located in Australia.

For example, despite VPN being on and US selected, cunard.com still redirects me to my home location of Australia (see https://www.cunard.com/en-au in address bar). Screenshot attached. Other websites similar.

Hi there!

Firefox did an update today and the firefox VPN option disappeared, there is no option in settings or the menu for the VPN any longer.

Thank you!

Subscription VPN quit working. When I fill out the help request and hit submit, It says "not working, try using a browser". I am in the Mozilla browser. Everything I try brings me back to the same

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and the feature is not active. Could you please clarify if this feature has been geo-restricted or temporarily disabled for certain regions, or if there is another hidden preference I need to modify to restore it? Thank you for your assistance.

When using the built-in VPN, even if you turn off the "use VPN for this site" toggle, the site does not open until you turn off the VPN completely. I have a local company website that doesn't work when VPN is enabled, and I want to use the new built-in VPN with an exception for this website. But after I turn off the "Use VPN for this website" toggle, the website still won't open. The only solution is to completely disable the VPN for the browser.

(Just to confirm: Yes, I'm talking about Firefox VPN, not Mozilla VPN)

Sometimes, I need to let my computer run for a while without using it. This often means that I'll have Firefox open for hours at a time without anything happening.

I've noticed that almost every time after I come back to my computer after hours of inactivity with Firefox VPN turned on, I get the "Secure connection failed" error on EVERY website I try to access, including sites where I specifically disabled VPN for them.

If I try to turn off and turn on Firefox VPN, it fails to turn itself back on after five minutes of waiting. So when I restart Firefox, it's turned off, which is inconvenient since I have pinned tabs which I want the VPN turned on for.

And if I restart Firefox (with or without restarting the computer itself) without doing anything to Firefox VPN, which means the Firefox VPN is still ostensibly turned on when Firefox is shut down, then when Firefox opens again, Firefox VPN is... turned off. This is not the expected behavior, because if I restart Firefox with the VPN turned on without having had any site loading issues, then the VPN is still on when Firefox opens again.

Since Firefox VPN otherwise works fine for me, I'm just restarting Firefox more often now. But I feel like this isn't supposed to happen.

I had the built-in VPN in Firefox enabled. I used it successfully for about a month, but this evening it disappeared from my toolbar. How can I restore access to this feature?