• 已解决

Bookmark backup methods

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchroni… (了解更多)

I know the system backs up bookmarks every day or so. I want to migrate all to a new PC. With a new Laptop it seems to have done so automatically, maybe through synchronize feature, I am not sure how I did that . I normally export bookmarks to a external flash drive as HTML. Just did also to a .json file type cannot find how to do that. Which format and method will be best? Have all of the old PC backed up through Acronis full back up. Will that have the full Firefox program with the bookmarks?

JJEULER 于 1 天前提问

George Kitsoukakis 于 1 天前回答

  • 已解决

Videos on Canvas not appearing

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UB… (了解更多)

For my Canvas courses, where there should be embedded videos, nothing shows up. However, the videos do appear on both chrome and microsoft edge. I have tried disabling UBlock origin on Canvas and it makes no difference. Attached are screenshots of what I see in Firefox (no video) vs Edge (video).

meghanaarias 于 1 天前提问

George Kitsoukakis 于 1 天前回答

  • 已锁定

picture in picture and serch settings

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc. I know this … (了解更多)

Since a recent version of Firefox was installed the picture in picture control does not work. I have unchecked the option but It still shows in YouTube etc.

I know this can be disabled in about:config but I prefer not going there. I wonder if this will be corrected sometime, otherwise the setting option is pointless.

Another item: I have unchecked the search suggestions in settings but it makes no difference.

Input welcome.

SuMo Bot 于 1 天前提问

最后由 Agent virtuel 于 1 天前回复

  • 已解决

Firefox's translate selection no longer automatically detecting selected text after I played around in the dialog.

I was previously successfully using the translate selection with the translate dialog automatically detecting the language of the selected text. Then, with that dialog o… (了解更多)

I was previously successfully using the translate selection with the translate dialog automatically detecting the language of the selected text. Then, with that dialog open, I tried changing the from/to language - you know, just messing around - and now it refuses to automatically detect the language. It is now stuck on Tranlate to French. I've checked my settings page and my default language is English. Where is it getting the idea I'm French? Annoying af.

How can I get the automatic language selection to English as it previously was?

NOTE: As I was composing this request, I visited the Amazon store - as that's where I use the feature most - and noticed it's probably the tool itself that's broken recently as it was getting it right all the time before but now it's hit or miss. Again, annoying af especially because I've come to rely on this a lot. Please fix.

Anthony 于 2 天前提问

Agent virtuel 于 2 天前回答

  • 已解决

Search engine

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, … (了解更多)

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, but moz opens to google. oops and help Thank you, Elsie [edited email]

mekersten 于 2 天前提问

jscher2000 - Support Volunteer 于 2 天前回答

  • 已解决

No longer able to sign into Apple iCloud.com

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday,… (了解更多)

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

adrian.biafore 于 2 天前提问

George Kitsoukakis 于 2 天前回答

  • 已解决

Can't backup or copy profile since 141

Roughly every 2 weeks I backup important files to a external hard drive. One of the things I always backup is my Firefox profile. I have been doing this for years withou… (了解更多)

Roughly every 2 weeks I backup important files to a external hard drive.

One of the things I always backup is my Firefox profile. I have been doing this for years without any problems.

I 7zip my profile and copy it to the hard drive.

I tried to do this yesterday (July 25 2025), and was getting access denied messages for files in the profile. So I tried to simply copy the profile. Same thing access denied.

I cleared the history, used wise disk cleaner, rebooted my machine and tried again. Same thing access denied when trying to backup or copy the profile.

I am assuming that this is happening since 141 because I updated Firefox since the last time I backed up my profile, and never had a problem previously.

Could anyone have an idea what the problem is? Thank you for your time.

herhey99 于 1 个月前提问

herhey99 于 1 个月前回答

  • 已解决

search Engines

When I use the search engine it will not open and says "Hmm we're having trouble finding that site". My Bookmarks all work and open fine but i cannot search anything? … (了解更多)

When I use the search engine it will not open and says "Hmm we're having trouble finding that site". My Bookmarks all work and open fine but i cannot search anything?

andy.britnell 于 2 天前提问

George Kitsoukakis 于 2 天前回答

  • 已解决

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (了解更多)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Oldneweng 于 3 天前提问

jscher2000 - Support Volunteer 于 3 天前回答

  • 已解决

My background on my firefox browser.

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. … (了解更多)

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. If I load ANY image with a naked woman on it After a few minutes Fire fox auto removes it. I have done this 30 times. I use ANY fire fox picture it's fine stays there forever. Load ANY picture with a naked woman on it and poof 2 minutes later it's gone. So please can you explain to me why whats claimed to be the most private and secure browser around is censoring me in my own home about what backgrounds I can have? I find this highly disturbing. And I am quite serious I have had them removed at least 30 times. I'm 56 y/o If I want a naked woman on my background it should be my business not fire foxes. Also no chrome is not doing it. neither is windows. It's Firefox removing them. Any explanation would be nice.

msp_msp22 于 3 天前提问

msp_msp22 于 3 天前回答

  • 已解决

Oversize screen on my monitor

I can't find the adjustment for my screen size. It's overrunning all the edges of my monitor making it impossible to see my panel on top and bottom. Is it in my computer … (了解更多)

I can't find the adjustment for my screen size. It's overrunning all the edges of my monitor making it impossible to see my panel on top and bottom. Is it in my computer or is it firefox?

jeff c 于 3 天前提问

jscher2000 - Support Volunteer 于 3 天前回答