搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox Deleted all my passwords and won't prompt to save passwords anymore

  • 3 个回答
  • 4 人有此问题
  • 3 次查看
  • 最后回复者为 king26

more options

About a week or so ago, for some reason all my saved passwords were deleted from firefox. When trying to re-enter them, I noticed that no matter what site I tried, I never got prompted to save them anymore. It's not an issue with add-ons because I haven't added on an extension in months. I've tried all suggestions even upgrading to the 19.0 beta and nothing has worked.

About a week or so ago, for some reason all my saved passwords were deleted from firefox. When trying to re-enter them, I noticed that no matter what site I tried, I never got prompted to save them anymore. It's not an issue with add-ons because I haven't added on an extension in months. I've tried all suggestions even upgrading to the 19.0 beta and nothing has worked.

所有回复 (3)

more options

As you have mentioned that you have tried all suggestions, I would like to confirm if you have performed the following steps:

  1. Click to Tools tab located at the top in Firefox window
  2. Click on Options
  3. Click on Security tab
  4. In the Passwords panel check mark the check box Remember passwords for sites
  5. Click on OK

Please verify and let us know the result.

more options

It is possible that there is a problem with the key3.db and signons.sqlite files that store the encrypted names and passwords in Firefox.
Rename the key3.db and signons.sqlite files in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See:

more options

Funny how life works sometimes. The day after I posted this topic, my passwords came back and it's prompting me to save them again. Have no idea how or why.

Thanks anyways guys.