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Can't install Firefox, keeps on saying download is corrupted.

  • 9 个回答
  • 2 人有此问题
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  • 最后回复者为 colwatson

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I recently uninstalled my Firefox as i can't seem to update it to the latest version. So after uninstalling, i couldn't reinstall it as it keeps on saying file is corrupted. I am at my wits end. So any idea how to solve this? I've already done a clean uninstall.

I recently uninstalled my Firefox as i can't seem to update it to the latest version. So after uninstalling, i couldn't reinstall it as it keeps on saying file is corrupted. I am at my wits end. So any idea how to solve this? I've already done a clean uninstall.

所有回复 (9)

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Where are you trying to download Firefox from? Try using www.getfirefox.com, and ensure you turn off any anti-virus or firewalls while you download.

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Tried already. Can't solve the problem.

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Try downloading the required version from http://releases.mozilla.org/pub/mozilla.org/firefox/releases/latest/win32/

There are in fact methods that may be employed to check a downloaded file is not corrupted (The directory above the linked one provides various hashes) but maybe your error message will give us a clue to what is happening. Please say exactly what the error message is and when it appears, preferably attach a screenshot (use the Add images option under your post a reply box)

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Attached is a pic of the error message.

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You can find the latest Firefox release in all languages and for all Operating Systems here:

Which security software (firewall, anti-virus) do you have?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

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I am using avast antivirus. I tried disabling avast, windows defender and windows firewall but the problem is still there. All the downloads are corrupted.

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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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Has anyone checked the task manager to see what processes are running ? ctrl/alt/delete.

Ive the same issue and cant seem to get round it 
Ive tried stopping most processes what arent being used.
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Im using windows 7