搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

clicking on Adobe Acrobat file brings up Microsoft viewer fax

  • 2 个回答
  • 4 人有此问题
  • 4 次查看
  • 最后回复者为 bercolaw

more options

I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

I want to view an Acrobat file at my mutual fund online and when I click on the Adobe file icon, the Microsoft Viewer and Fax window appears and I cannot view the file. How do I get back the function whereby my Adobe reader opens the view of the file?

所有回复 (2)

more options

选择的解决方案

more options

I found a satisfactory solution although it is not as simple or direct as I think the solution should be.

The Windows Viewer & Fax window still comes up when I click on Adobe Reader, but I then 'right click on the Windows Viewer screen and a small window opens and there is a choice given to Open Adobe Reader and I then click on it and the PDF file does open.  I would be happier if the Windows Viewer did not insert itself between my clicking on Adobe Reader the first time, but I cannot seem to be rid of the Windows Viewer & Fax application opening the first time I click on Adobe Reader.