搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I keep getting a message telling me the file is corrupted please advise

  • 2 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 wdimuel

more options

I am allowed to download filefox but when it gives you the run option I get an error message telling me this file is corrupted.

I am allowed to download filefox but when it gives you the run option I get an error message telling me this file is corrupted.

被采纳的解决方案

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

more options

After I disable the virus scanner I was able to download firefox. thanks