Firefox crashes on me about once every hour or so and I am NOT exaggerating that fact. What is going on? With every crash report, I include my email but no response
Firefox just crashes and I have NO extra information to provide because it is supposedly included in the crash report that is generated each and every time the browser crashes on me.
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When you include your email address with the crash report that would be for someone to contact you if they need something answered by you.
- Firefox crashes - MozillaZine Knowledge Base
- http://kb.mozillazine.org/Firefox_crashes
for you to get help see specifically:
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
OK, I have quite an assortment of these "bp" numbers that you mentioned but my question to you is how do I copy and paste these so that I can post them here so that there is more information on my issue. I went to 'view' then 'view about' then 'about:crashes' but on the inital screen I can only click on the link(believe me, I tried every possible method on my part to 'copy/paste' these numbers to no avail) and even when I click on one of the links, I still am unable to 'copy/paste' these numbers. They are quite large and I wouldn't want to give an incorrect number to jeopardize my chances of fixing this problem. Can you suggest a method to me?