搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

My new Comcast internet service is stuck as the homepage. How do I fix this?

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 truttan

more options

This does not seem to be a problem on Safari. I contacted Comcast customer service and they do not know what to do. I've disabled the Comcast add-ons to no avail. I can change the homepage within a browsing session, but when I quit Firefox and restart it defaults back to Comcast as the home page instead of what I want. Thanks for your help.

This does not seem to be a problem on Safari. I contacted Comcast customer service and they do not know what to do. I've disabled the Comcast add-ons to no avail. I can change the homepage within a browsing session, but when I quit Firefox and restart it defaults back to Comcast as the home page instead of what I want. Thanks for your help.

所有回复 (2)

more options

After going in circles with Comcast for days, I finally found this solution:

http://blog.ryanparman.com/2011/07/07/remove-comcastxfinity-start-page-from-firefox-mac/

He seems to be the only one who has posted any instructions that work perfectly.

Comcast installs a java script file under your "User" file in Mozilla. You need to remove it.

Also be sure to send them a note letting them know you had to deal with this problem. There are a lot of others as frustrated as you are, who still haven't found the solution, and nobody at Comcast seems to know wtf we're talking about when we contact them about it.

more options

Thanks -- that worked perfectly. No one at Comcast had any idea when I talked with them ... frustrating.