搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Security up date spins and does not connect with server. Cannot complet update. How do I fix this?

  • 1 个回答
  • 2 人有此问题
  • 16 次查看
  • 最后回复者为 cor-el

more options

Hi, I get notice that Firefox security has an update. I select. The update spins and says"connecting to the update server," and never does. It just keeps spinning.

I have tried to up date thru the Firefox website unsuccessfully.

How can I fix this situation?

Thanks

Hi, I get notice that Firefox security has an update. I select. The update spins and says"connecting to the update server," and never does. It just keeps spinning. I have tried to up date thru the Firefox website unsuccessfully. How can I fix this situation? Thanks

所有回复 (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.