搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox 5 is freezing my system. I NEED TO REINSTALL FIREFOX 4!!!!!

  • 2 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 Nathan2055

more options

I had been using Firefox 3.9 to be able to use Norton Identity Safe. I just installed Firefox 5.o, and it is freezing my mouse (Kensintgton Pilot Mouse) on my whole system. I have work to do, and need to re-install FF 4!

I had been using Firefox 3.9 to be able to use Norton Identity Safe. I just installed Firefox 5.o, and it is freezing my mouse (Kensintgton Pilot Mouse) on my whole system. I have work to do, and need to re-install FF 4!

所有回复 (2)

more options

I'm a little confused about what version you had before. If Firefox 5 is not working well, you may want to roll back to Firefox 3.6. The reason is, Firefox 4 has security issues that are only fixed in Firefox 5.

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 5.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

more options

While you can get Firefox 4 here, it's not recommended because it doesn't get updates (rendering it as an unsafe version to use). You can, however, follow the instructions of the other poster to install FF 3.6, which is still supported.

由Nathan2055于修改