Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

How to uninstall firefox 4, MouseControl Add-on? I got to the add-on managing page, but the 'remove' , 'disable', or 'option' button doesn't respond to mouse clicking on it

  • 1 个回答
  • 3 人有此问题
  • 最后回复者为 noitidart

baileyandcat
baileyandcat
more options

While on Firefox browser, the MouseControl add-on prevented me to open my yahoo mail and access buttons and tabs and keyboard functions on some pages. When clicked on certain button/box, nothing is recognized. I can't disable or remove this add-on, because I can't click on the 'disable' nor 'remove' buttons; the command is not recognized! I decided to uninstall Firefox 4. When re-install Firefox 4, the MouseControl Add-on was not removed and all the problems are still there.

While on Firefox browser, the MouseControl add-on prevented me to open my yahoo mail and access buttons and tabs and keyboard functions on some pages. When clicked on certain button/box, nothing is recognized. I can't disable or remove this add-on, because I can't click on the 'disable' nor 'remove' buttons; the command is not recognized! I decided to uninstall Firefox 4. When re-install Firefox 4, the MouseControl Add-on was not removed and all the problems are still there.

所有回复 (1)

noitidart
noitidart
more options

Hi so sorry about this problem. There was a warning (for unexpected behavior) when changing the button configuration but I agree that's not an excuse. Please uninstall it by restarting your browser in safe mode. Use the keyboard press Alt+H, this opens the help menu, use your arrow keys to move down to "Restart with addons disabled", then uninstall it from there, also please check out v1.5, this version resolves this stuck mouse issue.

Again very sorry about this.