Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I cannot close firefox to install a program have tried all recommended steps

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 the-edmeister

more options

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing.

This happened

Every time Firefox opened

== Every time i try and close Firefox

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing. == This happened == Every time Firefox opened == Every time i try and close Firefox

所有回复 (1)

more options

No need to delete any files.

File > Exit in Firefox to close it. Then check the Task Manager > Processes tab to make sure that firefox.exe isn't still running.