搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

have chinese characters instead of english on top of mozilla frame where world symbol is

  • 1 个回答
  • 96 人有此问题
  • 94 次查看
  • 最后回复者为 cor-el

more options

next to the Mozilla symbol at the very top of the page, there are what appears to be Chinese characters instead of English. This is at the very top border.I believe it's supposed to say Mozilla

This happened

A few times a week

== I cannot put an exact starting time on this. It's been intermittent

next to the Mozilla symbol at the very top of the page, there are what appears to be Chinese characters instead of English. This is at the very top border.I believe it's supposed to say Mozilla == This happened == A few times a week == I cannot put an exact starting time on this. It's been intermittent

被采纳的解决方案

If you see CJK (Chinese/Japanese) characters on the Firefox title bar or the Windows Taskbar then that can happen if Firefox switches to UTF-16 encoding for some reason.

The RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions) has been reported to cause that issue.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files. The extension adds some extra features like saving media files.

You can disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RealPlayer: Tools > Preferences > Download & Recording)

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

定位到答案原位置 👍 11

所有回复 (1)

more options

选择的解决方案

If you see CJK (Chinese/Japanese) characters on the Firefox title bar or the Windows Taskbar then that can happen if Firefox switches to UTF-16 encoding for some reason.

The RealPlayer Browser Record Plugin extension (Tools > Add-ons > Extensions) has been reported to cause that issue.

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files. The extension adds some extra features like saving media files.

You can disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RealPlayer: Tools > Preferences > Download & Recording)

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems