搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Difficulty syncing after restoring windows

  • 1 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Dropa

more options

I have been using firefox for quite some time, and have bookmarks and addons saved to my account. I just recently had to restore windows on my PC, and in doing so, seemingly lost my whole profile. I also have firefox on iOS, and all of the bookmarks are saved there, apparently on the same account I am using to sign in on desktop. I have tried to force the desktop version to sync, but it says it has fully synced and none of my stuff is here still. Is there a way for me to import the profile from iOS or something?

I have been using firefox for quite some time, and have bookmarks and addons saved to my account. I just recently had to restore windows on my PC, and in doing so, seemingly lost my whole profile. I also have firefox on iOS, and all of the bookmarks are saved there, apparently on the same account I am using to sign in on desktop. I have tried to force the desktop version to sync, but it says it has fully synced and none of my stuff is here still. Is there a way for me to import the profile from iOS or something?

所有回复 (1)

more options

Just heads up sync isn't a backup system and shouldn't be consider as such. Here's are some posting mentioning that:

https://support.mozilla.org/sq/questions/920962 https://support.mozilla.org/en-US/questions/1118978

FYI: restoring a PC will wipe clean to restore image and anything after that restored is gone. You can't just import from iOS to PC there are steps to correctly do that since they aren't the same O/S system.