搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

since latest update

  • 5 个回答
  • 0 人有此问题
  • 18 次查看
  • 最后回复者为 deerinmw

more options

Since the last update, FireFox is really slow loading pages. It also has memory problems - when I switch tabs, the page comes up with the URL showing but the page is blank. I have to reload 3 or 4 times before the page actually eventually comed up.

I've been manually clearing the Firefox cache one to 2 times a day. Helps a smidge.

Now I'm suddenly getting Alerts ⚠️ that "FireFox has used more data than usual" and the data usage graph in settings shows a straight up jump to 100% Sept 1 thru Sept 15, less than 5% data used. In one day, straight up to the top of the graph in one day.

Any ideas for me?

Since the last update, FireFox is really slow loading pages. It also has memory problems - when I switch tabs, the page comes up with the URL showing but the page is blank. I have to reload 3 or 4 times before the page actually eventually comed up. I've been manually clearing the Firefox cache one to 2 times a day. Helps a smidge. Now I'm suddenly getting Alerts ⚠️ that "FireFox has used more data than usual" and the data usage graph in settings shows a straight up jump to 100% Sept 1 thru Sept 15, less than 5% data used. In one day, straight up to the top of the graph in one day. Any ideas for me?
已附加屏幕截图

所有回复 (5)

more options

And, btw, I have actually used phone less today. Same with browsing - less than usual.

有帮助吗?

more options

Hi

Do you have any tabs open in Firefox for Android?

Are you able to share which websites you were viewing?

有帮助吗?

more options

Generally I have Facebook open, AOL email, TV guide, and a miscellaneous group of articles (many from the days NYTimes) which close once I read the article. Attached screenshot of 10 recently viewed tabs.

有帮助吗?

more options

Which other apps for you have open on your device?

Have you tried clearing the cache for those other apps as well?

有帮助吗?

more options

Yes. In fact, I clear the caches of all the apps I use at least once a day. Firefox is the problem but I still clear the caches every day. YouTube holds on to a lot of memory when I use so I always clear it's cache when I shut it down. It doesn't glitch or act up though.

Firefox recently added a "delete junk files" option & I use that daily for apps I've used that day.

有帮助吗?

我要提问

你必须登录到你的账号才能回复。如果你还没账号,请提出一个新问题