搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

After Update, no profile and no folder in library

more options

I went to update this morning when asked and then got the "profile missing" error pop up. I searched for the folder as advised but its no longer in my library folder.

Any suggestions? I really need the info in firefox and would not have even updated if i knew this was even thought of happening.

Also, tried to download and install firefox again and still get the same error..

I went to update this morning when asked and then got the "profile missing" error pop up. I searched for the folder as advised but its no longer in my library folder. Any suggestions? I really need the info in firefox and would not have even updated if i knew this was even thought of happening. Also, tried to download and install firefox again and still get the same error..

被采纳的解决方案

solved. needed a complete reinstall with reboot of computer.

定位到答案原位置 👍 0

所有回复 (2)

more options

sorry, using Mojave 10.14.6

more options

选择的解决方案

solved. needed a complete reinstall with reboot of computer.