Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

4K Youtube videos won't play

  • 2 个回答
  • 1 人有此问题
  • 8 次查看
  • 最后回复者为 jgb

ig.martinez
ig.martinez
more options

I've been trying to fix this for a week now, and nothing has worked. Everytime I try to play a 4K video on Youtube, the player stalls. Audio works, but the image just stays frozen and jumps from time to time.

I've tried every fix I could find in the Internet. But now I came here to ask for help because I tried the last thing I was avoiding (Refreshing Firefox) and after risking my custom settings, 4K videos still won't work.

Any ideas?

I'm on Mac, latest OS version, latest Firefox version. 4K videos work on other browsers

I've been trying to fix this for a week now, and nothing has worked. Everytime I try to play a 4K video on Youtube, the player stalls. Audio works, but the image just stays frozen and jumps from time to time. I've tried every fix I could find in the Internet. But now I came here to ask for help because I tried the last thing I was avoiding (Refreshing Firefox) and after risking my custom settings, 4K videos still won't work. Any ideas? I'm on Mac, latest OS version, latest Firefox version. 4K videos work on other browsers

由ig.martinez于修改

所有回复 (2)

ig.martinez
ig.martinez 提问者
more options

EditedOut

由ig.martinez于修改

jgb
jgb
more options

I have a very similar problem. (Win 10 32bit, latest FF)

It used to be OK, but the last few months streaming video on most sites starts and 2 seconds later, the video freezes, but audio plays on. If I repeatedly click on the video, it will start up, freeze 2 seconds later start, freeze repeat. After a while it will start and play with hesitations, never really stream.

At first I thought the site, but that was not it. Then probably Windows, not that either after Win Support checked it out. Then ISP speed, was 150 gbs, fast enough, I thought and speedchecks showed 55-90 gbs. I upped speed to 300 and speedchecked to 128 gbs.

So I tried using MS EDGE (I hate that app!!!) BUT no stalling, no freezing, no hesitations. It therefore has to be FireFox.

Any ideas on how to fix this>>>

jgb