Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Bookmarks disappeared

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Paul

gbuckthorpe
gbuckthorpe
more options

Odd thing.

I've recently reformatted my computer and tried syncing my bookmarks but nothing appeared in the bar.

On my phone I can see all the bookmarks and everything with the same account name.

Tried logging out than in and pressed sync now, but still nothing.

Odd thing. I've recently reformatted my computer and tried syncing my bookmarks but nothing appeared in the bar. On my phone I can see all the bookmarks and everything with the same account name. Tried logging out than in and pressed sync now, but still nothing.

所有回复 (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

Wait a short while, sign into your Firefox Account on your desktop and in the process, trigger the same "Synchronise now" in the desktop settings for Firefox Sync.