Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Windows; installation package not supported by processor type

  • 4 个回答
  • 1 人有此问题
  • 42 次查看
  • 最后回复者为 FF_usrnm

FF_usrnm
FF_usrnm
more options

Windows installation package fails. Error massage: "This installation package is not supported by this processor type. Contact your product vendor."

Windows installation package fails. Error massage: "This installation package is not supported by this processor type. Contact your product vendor."
已附加屏幕截图

被采纳的解决方案

Perhaps you got a 64-bit version of the program instead of a 32-bit version. Is this for the system-level VPN? I don't have any download links for that myself, so hopefully you can find the alternatives.

定位到答案原位置 👍 0

所有回复 (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

选择的解决方案

Perhaps you got a 64-bit version of the program instead of a 32-bit version. Is this for the system-level VPN? I don't have any download links for that myself, so hopefully you can find the alternatives.

FF_usrnm
FF_usrnm 提问者
more options

Yes, it's for System-level VPN.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Mozilla is partnering with Mullvad for the system-level VPN, and I notice their Windows download is 64-bit only: https://mullvad.net/en/download/

That's not very promising if you have 32-bit Windows 10, but hopefully another support volunteer can tell you definitely one way or the other.

FF_usrnm
FF_usrnm 提问者
more options

Thanks for the info. Yes, the Firefox VPN install file for Win10 did work on 64bit.