搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Can't Login to some sites & none of the given solutions work

more options

I can't login to my bank web site, and I can't even ask this question in Firefox 63.0.1 !

I've tried all the proposed solutions already given here on this support site, but no matter what I try, when I try to log in to my bank's web site, it acts as if no login and password were even entered at all; it just keep re-showing the login page where the login info is blank.

And when I tried to ask this question here using Firefox, I got exactly the same behavior -- the "Ask this" button did absolutely NOTHING!

I've enabled ALL cookies, I've enabled DOM storage, I've cleared the cache and the history and the cookies, and I've deleted cookies.sqlite, but nothing works!

And EVERY other browser works perfectly, including pre-Quantum Firefox, Chrome, Vivaldi, and Canary.

THIS IS INTOLERABLE!

I can't login to my bank web site, and I can't even ask this question in Firefox 63.0.1 ! I've tried all the proposed solutions already given here on this support site, but no matter what I try, when I try to log in to my bank's web site, it acts as if no login and password were even entered at all; it just keep re-showing the login page where the login info is blank. And when I tried to ask this question here using Firefox, I got exactly the same behavior -- the "Ask this" button did absolutely NOTHING! I've enabled ALL cookies, I've enabled DOM storage, I've cleared the cache and the history and the cookies, and I've deleted cookies.sqlite, but nothing works! And EVERY other browser works perfectly, including pre-Quantum Firefox, Chrome, Vivaldi, and Canary. THIS IS INTOLERABLE!

被采纳的解决方案

Sorry, folks! I was wrong when I claimed to have tried all the proposed solutions: I didn't try with addons disabled. Oops!

After repeated trial and error with firsts disabling all addons and then enabling them one at a time, it appears the offending addon is "Clean Links", even after whitelisting my bank. With "Clean Links" disabled, I was able to successfully log in to my bank's site.

Sorry!

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

Sorry, folks! I was wrong when I claimed to have tried all the proposed solutions: I didn't try with addons disabled. Oops!

After repeated trial and error with firsts disabling all addons and then enabling them one at a time, it appears the offending addon is "Clean Links", even after whitelisting my bank. With "Clean Links" disabled, I was able to successfully log in to my bank's site.

Sorry!