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Firefox often crashes

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  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 glisenda

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I don't know why but Firefox crashes above all if I try to use another app of my samsung J2016. Could someone tell me the reason about it? Thanks.

I don't know why but Firefox crashes above all if I try to use another app of my samsung J2016. Could someone tell me the reason about it? Thanks.

所有回复 (2)

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Hi

It may be the case that your phone has got a bit clogged up with temporary files.

From the Android home screen, open the Settings app (typically a cogwheel icon), open Storage and select Cache to clear it.

I hope that this helps, but if not please come back here and we can look into a different solution for you.

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I think not cause I often make a cleaning with a preinstalled app to have free space on my ram and my memory.