搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox is is not able to sync on this device?

  • 1 个回答
  • 3 人有此问题
  • 9 次查看
  • 最后回复者为 Paul

more options

I keep getting an error message saying: "unable to sync" etc. Please help me out. I also use the "Orfox" browser which constantly says it needs a proxy of which I Don't know much about. Please help me out on this issue as well? Thank you for your support.

I keep getting an error message saying: "unable to sync" etc. Please help me out. I also use the "Orfox" browser which constantly says it needs a proxy of which I Don't know much about. Please help me out on this issue as well? Thank you for your support.

所有回复 (1)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.

We do not support the Orfox browser here, so I recommend you contact the Orfox support team.