搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Ever since I upgraded to this version of Firefox (57.0.2 (64-bit)) none of my web pages recognize the browser nor do they remember it even after instructions.

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Shadow110

more options

Ever since upgrading to the Quantum version of Firefox, my usual web sites do not recognize the browser nor to they remember it even when instructed to do so. This did not happen with previous versions of Firefox. When will this be fixed????

Ever since upgrading to the Quantum version of Firefox, my usual web sites do not recognize the browser nor to they remember it even when instructed to do so. This did not happen with previous versions of Firefox. When will this be fixed????

所有回复 (1)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.