搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Its all gone!

  • 22 个回答
  • 5 人有此问题
  • 14 次查看
  • 最后回复者为 justinhart

more options

When I started my computer today everything on firefox was gone: my history, my bookmarks my downloads. I can not recover the bookmarks. When I try to recover the bookmarks a dialog box opens that says it is unable to process these request. Please help!

When I started my computer today everything on firefox was gone: my history, my bookmarks my downloads. I can not recover the bookmarks. When I try to recover the bookmarks a dialog box opens that says it is unable to process these request. Please help!

被采纳的解决方案

they should be back in place once you go to firefox 54 after you copy the contents of your backed-up profile into the live profile (do it only while all firefox windows are closed). you won't be automatically updated to firefox 55 anymore until we have a fix for this issue in place (should be early next week).

定位到答案原位置 👍 1

所有回复 (2)

more options

Oh well, that did not change a thing. Any other idea, I am all ears. Using Firefox for my work on the web and Chrome for Netflix is a pain in the butt.

more options

Any other thoughts???

  1. 1
  2. 2