搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Why can't we use our financial institutions' Websites?

  • 1 个回答
  • 1 人有此问题
  • 15 次查看
  • 最后回复者为 cor-el

more options

When we try to access USAA, we get this: ++++++++++++++++++++++++++++++++++++++++++++++++++++ This Connection is Untrusted

You have asked Firefox to connect securely to usaa.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

usaa.com uses an invalid security certificate.

The certificate is not trusted because the issuer certificate is unknown.

(Error code: sec_error_unknown_issuer) ++++++++++++++++++++++++++++++++++++++++++++++++++++ When we contacted USAA about a similar (or identical) problem before, they assured us their certificates are always current.

We need to use the Website!

When we try to access USAA, we get this: ++++++++++++++++++++++++++++++++++++++++++++++++++++ This Connection is Untrusted You have asked Firefox to connect securely to usaa.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate. usaa.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer) ++++++++++++++++++++++++++++++++++++++++++++++++++++ When we contacted USAA about a similar (or identical) problem before, they assured us their certificates are always current. We need to use the Website!

所有回复 (1)

more options

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field type/paste the URL of the website

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

Check who is the issuer of the certificate. You can inspect more details like the certificate chain in Details tab of the Certificate Viewer.