搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

my question about firefox update,marketplace and videos

  • 1 个回答
  • 1 人有此问题
  • 25 次查看
  • 最后回复者为 Ralph Daub

more options

My device spice mi fx update error marketplace apps not responding some apps in marketplace nothibg appear. Some videos not showing. Please give me a solution or solve theae issues.

My device spice mi fx update error marketplace apps not responding some apps in marketplace nothibg appear. Some videos not showing. Please give me a solution or solve theae issues.

所有回复 (1)

more options

Hi sajidali,

I understand you are having issues with your new Firefox OS device.

Please reply to this message with the following information:

  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Please provide the exact steps to reproduce the issue you are encountering.
  • Who is your current cell phone carrier?
  • How often do you encounter this issue?
  • Does the problem also happen when connected to a Wi-Fi?
  • Do you encounter this problem with all applications in the Marketplace, or only certain applications?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph