how do I know that the request to upgrade Mozilla firefox is real and not a virus
we have a pop-up window which says something like "Software update" and then "update available" it references a firefox 34.0.5. I just want to confirm that it is not some kind of virus. Thank you for any assistance.
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If are unsure of the veracity of messages like that, it's best to check for an update manually.
You can use Help > About Firefox to trigger a "Check for Updates" .
Firefox 34.0.5 is currently the latest Release version.
. Whenever you get a message / popup that software / files need to be updated;
DO NOT USE ANY OF THE PROVIDED LINKS
While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}
You can sent a report to The FBI via their web site Internet Crime Complaint Center (IC3) {web link}
You can also report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery
Help us safeguard Mozilla’s trademarks by reporting misuse {web link}