搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

how to connect Symphony f15 to a windows pc?

  • 3 个回答
  • 4 人有此问题
  • 8 次查看
  • 最后回复者为 Ralph Daub

more options

i can not connect my symphony f15 gofox to my pc to share data from pc to device memory card.

i can not connect my symphony f15 gofox to my pc to share data from pc to device memory card.

被采纳的解决方案

Hi naimul.nowroz,

I'm sorry to hear that you are having difficulties connecting your newly purchased, Symphony f15 GoFox to your PC.

Please view the following knowledge base article for further instructions on how to access the files in your Firefox OS device:

I hope this information is helpful. Please let us know if you continue having issues, or if you have any other questions on how to use your new Firefox OS phone.

Thanks,

- Ralph

定位到答案原位置 👍 2

所有回复 (3)

more options

选择的解决方案

Hi naimul.nowroz,

I'm sorry to hear that you are having difficulties connecting your newly purchased, Symphony f15 GoFox to your PC.

Please view the following knowledge base article for further instructions on how to access the files in your Firefox OS device:

I hope this information is helpful. Please let us know if you continue having issues, or if you have any other questions on how to use your new Firefox OS phone.

Thanks,

- Ralph

more options

Thank you Ralph for your reply. From yesterday i am having another problem. Now why can not I enter to the Marketplace? What can i do now? I am using 512kbps Grameenphone 3G internet line. Customer care managers of both Grameenphone and Symphony are failed to solve this.

由naimul.nowroz于修改

more options

Hi naimul.nowroz,

I am sorry to hear that you are having difficulties accessing the Firefox Marketplace in your GoFox F15 device.

In the future, please Ask a New Question if you would like help with an issue that is different from the original post. This helps us provide a better support experience, and it also allows other users who may be experiencing the same issue as you, to find a solution. =)

In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information:

  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Please provide the exact steps to reproduce the issue you are encountering. Are you receiving any error messages?
  • Are you able to access the Marketplace through a stable Wi-Fi connection?
  • Who is your current cell phone carrier?
  • How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

- Ralph