Hi!

Is this an issue with the Firefox browser or the iPad product from Apple? We only provide support for Mozilla products here and nothing more. Please elaborate on the issue you are having so we can better assist you.

Thanks!

This is not a problem with the Ipad or apple products.

I understand that Flash is not available for the Ipad directly. This is why I purchased the Firefox Virtual Browser for Ipad.

It is my understanding that this routs web traffic through an off site server which is capable of using Flash on sites such as POGO.com .

It worked fine when I first got it, and I was able to use it to play Scrabble at POGO.com .

I have not used the app in several months.

When I attempted to use it to play Scrabble yesterday, I could not.

I was able to log onto POGO.com home page.

When clicking on Scrabble I am brought to the Scrabble Screen. It is a list of available "rooms" to enter and play the game.

When I try to enter one of these rooms to play a game in, I am presented with a blank screen with the following in the address line, at the top left of the page, containing the following text:

"Game3pogo.com/error/flava-upgrade-flash.jsp"

This message appears to be "greyed out".

I checked the status of my plug-ins and am told that "my flash player is up to date".

I have uninstalled the app and then downloaded it again from the "APP STORE". I reinstalled the VirtualBrowser for Ipad.

I again tried to update the flash plug-in and am told that it is "Up To Date".

This leaves me unable to use the browser as I had intended.

I have previously been able to access the POGO.com site, logging on to the main screen.

I was able to go to the Scrabble screen which shows the available "rooms".

When I clicked on a room, I was able to enter without problem.

Once in the room, I was able to sit at a table and play the game without problem.

The game was a bit laggy while using the Virtual Browser for Ipad. I chalked that up to having to be routed through your server to get there. It was certainly tolerable.

Now I have installed a fresh copy of the APP, but find myself back where I started, unable to enter.

Upon clicking on a room, I am back at the blank screen with the previously mentioned message in the address bar at the top of the screen.

Please Help, Don Kopyscinski

Mozilla is no way affiliated with that application for iOS. Please contact the developer for that app as we don't provide support for that application. It is not a official Mozilla application.

Additional information about the problem that I experience while using the Firefox Virtual Browser for Ipad:

This is a screen shot showing what happens when I try to enter one of the "rooms" to play Scrabble on POGP.com .

We do NOT provide support for the virtual browser. It's not a official Mozilla product, that's why it is a virtual product. You can get help here: http://www.virtualfirefox.com/contact