Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

New computer. Cant print from Firefox. HP compjuter and printer. Can print from Outlook and Explorer.

  • 3 àwọn èsì
  • 27 ní àwọn ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ prodensp

fone-collector
fone-collector
more options

I just got a new HP computer with Windows 7. I am using an HP Officejet 4500 printer. When I try to print from Firefox it brings up a FAX window like I am trying to send a fax. This happens regardless of how I try to print. Going to file then print or the print button on the navigation toolbar or using the print button on the web site. If I try to print from Outlook 2007 or from Explorer 9 everything works fine and the page is printed. I would rather use Firefox over Explorer. Is this just something that MS has put in Windows 7 to force the use of Explorer?

I just got a new HP computer with Windows 7. I am using an HP Officejet 4500 printer. When I try to print from Firefox it brings up a FAX window like I am trying to send a fax. This happens regardless of how I try to print. Going to file then print or the print button on the navigation toolbar or using the print button on the web site. If I try to print from Outlook 2007 or from Explorer 9 everything works fine and the page is printed. I would rather use Firefox over Explorer. Is this just something that MS has put in Windows 7 to force the use of Explorer?

Ọ̀nà àbáyọ tí a yàn

{ Ctrl + P } to initiate printing and at the top select your printer in the Printer - Name box. Currently you have a "virtual" printer selected.

Ka ìdáhùn ni ìṣètò kíkà 👍 5

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Ọ̀nà àbáyọ Tí a Yàn

{ Ctrl + P } to initiate printing and at the top select your printer in the Printer - Name box. Currently you have a "virtual" printer selected.

fone-collector
fone-collector Ìbéèrè olóhun
more options

That fixed it. In the Printer Name box was the correct HP printer name but it had fax on the end of it. When I removed the fax from the printer name, everything worked fine. Thanks for the help.

prodensp
prodensp
more options

ctrl P does nothing when I am in FIREFOX. It opens when in other programs; but, nothing in FIREFOX. Now what?