Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I can't open Firefox Brower on my laptop.

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 9 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ McCoy

djrpai
djrpai
more options

I keep getting window message " Firefox is already running. The old firefox process must be closed. " I have tried uninstalling and reinstalling but keep getting the same problem

I keep getting window message " Firefox is already running. The old firefox process must be closed. " I have tried uninstalling and reinstalling but keep getting the same problem

All Replies (3)

McCoy
McCoy
more options

Hello djrpai,

Would you please take a look at these articles :

https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding

and :

https://www.askvg.com/fix-firefox-is-already-running-but-is-not-responding-error-message/

'Hope one of those will work for you .....

McCoy
McCoy
more options

Do you by any chance use Kaspersky ?

I'm asking because of the OPs last post in this thread :

https://support.mozilla.org/en-US/questions/1271943

Also see :

Two users having the same problem in this thread :

https://support.mozilla.org/en-US/questions/1272635

And another one here :

https://support.mozilla.org/en-US/questions/1272576

McCoy
McCoy
more options

Just in case that you are using Kaspersky; please see this thread :

https://support.mozilla.org/en-US/questions/1272635