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firefox not updating

  • 3 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 8 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ lansimivalley

lansimivalley
lansimivalley
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I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

Ọ̀nà àbáyọ tí a yàn

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

Michal Stanke
Michal Stanke
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Ọ̀nà àbáyọ Tí a Yàn

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley Ìbéèrè olóhun
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I'll try this and report back. Thank you.

lansimivalley
lansimivalley Ìbéèrè olóhun
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It worked. Thank you for your help. I appreciate it.