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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox browser failed when I initiate or start sync process.

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  • 1 ní ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

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I change my mobile and install all devices used before. Firefox was reinstalled and work properly as web browser. I start the sync process introducing mail address and password. The sync process started but a failure windows appeared saying "Firefox crashed...". This happens every time I try to sync. I never had this before on previous devices.

What can I do to solve this issue?

I change my mobile and install all devices used before. Firefox was reinstalled and work properly as web browser. I start the sync process introducing mail address and password. The sync process started but a failure windows appeared saying "Firefox crashed...". This happens every time I try to sync. I never had this before on previous devices. What can I do to solve this issue?

All Replies (1)

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hi, unfortunately this might happen with a small family of devices and should be addressed once https://bugzilla.mozilla.org/show_bug.cgi?id=1204559 is fixed and lands in release builds of firefox for android.