Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Not able to play videos on BBC.com

  • 3 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 2 دیکھیں
  • آخری جواب بذریعہ FredMcD

mshrf
mshrf
more options

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should I do? Thanks. Edit: I have also tried on normal privacy settings.

I am not able to play videos on the BBC website using Firefox. The videos won't even load (see screenshot). I deleted cache and cookies, but still no result. What should I do? Thanks. Edit: I have also tried on normal privacy settings.
منسلک شدہ اسکرین شاٹٹس

mshrf کی جانب سے میں ترمیمکی گئ

تمام جوابات (3)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

mshrf
mshrf سوال کا مالک
more options

Yes, still there :( By the way, not sure if it's related, but I have also turned off fingerprinting in about:config and I reset the default user agent, cleared cookies and cache, and restarted but it still won't show.

FredMcD
FredMcD
more options

Please provide a public link (no password) that we can check out. No Personal Information Please !

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration