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Would you guys please release a 1.3 update for original Open?

  • 2 جواب دیں
  • 4 میں یہ مسئلہ ہے
  • 56 دیکھیں
  • آخری جواب بذریعہ crislevin

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Dear developers at Mozilla.

ZTE and you guys have been kicking users like a football between each other in regard to an update to the original Open, with one party telling users to talk to the other in endless loop.

FFOS 1.1, as on the Open, is UNUSABLE, with constant warning of out of memory on 80% of the webpage, extreme sluggish, unresponsive operations. Granted, its not an expensive phone, but its still $70, a month's food for some people. I skipped icecreams to save $5 (and my tummy), spent $70 on your good name, and guess what I got?

We know a 1.3 update is doable, because xda people has already packed FFOS 2.1 *.img files for flashing of the original Open.

This is FFOS's future, none of the users would have purchased this thing if not for your brand, by kicking users back and forth and offers no real help whatsoever, you are tarnishing your own brand.

Just pay ONE competent developer an extra day from your no doubt extremely busy schedule to help people who spent money because they loved you guys. PLEASE. It doesn't even take you ONE day, and it helps thousands of people! Whats stopping you? ZTE doesn't, and you are our best hope!

If GPS or home button won't work, nobody give a damn about those, put a disclaimer on it, a few dysfunctional things is a million times better than this UNUSABLE plastic thing at the moment.

I already dug my own grave and purchased a Open C, which I imaging will be in the update graveyard sooner than I can finish typing this post. But at least It a nice phone that is usable!

I don't even dare to put my Open on ebay, because I cannot, in all honesty, tell people they are buying something thats remotely useful, I am ashamed FOR you, not Of you.

Apple has fanboys, google has money, all your have, is good name, which I tried my best to spread since 1998. Please, don't ruin it!

Sincerely

Chris

Dear developers at Mozilla. ZTE and you guys have been kicking users like a football between each other in regard to an update to the original Open, with one party telling users to talk to the other in endless loop. FFOS 1.1, as on the Open, is UNUSABLE, with constant warning of out of memory on 80% of the webpage, extreme sluggish, unresponsive operations. Granted, its not an expensive phone, but its still $70, a month's food for some people. I skipped icecreams to save $5 (and my tummy), spent $70 on your good name, and guess what I got? We know a 1.3 update is doable, because xda people has already packed FFOS 2.1 *.img files for flashing of the original Open. This is FFOS's future, none of the users would have purchased this thing if not for your brand, by kicking users back and forth and offers no real help whatsoever, you are tarnishing your own brand. Just pay ONE competent developer an extra day from your no doubt extremely busy schedule to help people who spent money because they loved you guys. PLEASE. It doesn't even take you ONE day, and it helps thousands of people! Whats stopping you? ZTE doesn't, and you are our best hope! If GPS or home button won't work, nobody give a damn about those, put a disclaimer on it, a few dysfunctional things is a million times better than this UNUSABLE plastic thing at the moment. I already dug my own grave and purchased a Open C, which I imaging will be in the update graveyard sooner than I can finish typing this post. But at least It a nice phone that is usable! I don't even dare to put my Open on ebay, because I cannot, in all honesty, tell people they are buying something thats remotely useful, I am ashamed FOR you, not Of you. Apple has fanboys, google has money, all your have, is good name, which I tried my best to spread since 1998. Please, don't ruin it! Sincerely Chris

تمام جوابات (2)

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Hi Chris, I understand the frustration. The original image for the Firefox OS Open is hosted on this page in ZTE's Website this document also has instructions on how to update the open to version 1.2 that may have fixed some of the issues you are seeing.:

The directions on how to flash the phone are in the Support tab of those pages.

Firefox OS is an open operating system that is updated nightly. Currently the updates and hardware are provided by the carrier and OEMs that have partnered with Mozilla. Every day feedback is taken back to the Firefox OS team about the user's experience at input.mozilla.org.

However, since you have the ZTE Open C, the same issue for updates will depend on the carrier. It costs the carrier much more to update the phones over the air.

Firefox OS phones are also getting better with each version and phone that is released.

If you have any support questions, we are happy to help, but all other feedback please send it to input.mozilla.org.

Thank you!

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I tried, but fastboot kept giving me "waiting for devices".

Anyway, I sold the Open phone on ebay, and I clearly stated the sluggish performance of it so hopefully buyer won't be in for a shock of his life.

I am happy with the Open C now, I do worries what kind of update it will have down the road. 1.4, 2.0, etc. Still, at least 1.3 is very much usable, unlike 1.1 on the Open. Worst case scenario, I can sell it again next year for another $35 and get a flame or something.

I now just hope Mozilla carefully consider options available to help end users. I know they have to pick a partner from limited options, but do stand up a bit more to vendors, end users are your future, while vendors are all in it for money.