Firefox shut down & updated in the middle of my work; I could not restore my session; you have literally cost me my job and future.
Firefox shut down & updated in the middle of my work; I could not restore my session; you have literally cost me my job and future if this cannot be fixed. I don't understand why it updated without me prompting it to. It also never ask to report a crash.
I went to play a youtube video, my entire screen flashed, when the screen came back, the youtube video screen was green. I refreshed the page and my system stopped- a blue screen appeared and something about verifying disk or something. My system the restarted, and when I opened firefox, it first said preparing updates and when it did finally open, the new updated version, of course, I could not restore my previous session.
Усі відповіді (4)
So, you got a blue screen, which isn't the fault of Firefox, but windows having a crash. So if you're going to blame anyone, blame Windows.
Now, to restore your session, try Restore previous session - Configure when Firefox shows your most recent tabs and windows
You can check in the Firefox profile folder to see if there are numbered sessionstore-##.js present.
The sessionstore.bak file could also have a previous session.
You can also try to restore a previous copy of the sessionstore.js file if there is one present that could contain that lost session.
- Right-click: Properties > Previous Versions
- http://windows.microsoft.com/en-US/windows7/Previous-versions-of-files-frequently-asked-questions
Be sure to make a backup copy of all sessionstore files before making changes.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Blue screens and green Flash can indicate incompatibility with your graphic card drivers. The usual workaround is to disable hardware graphics acceleration in Firefox and in Flash:
(A) In Firefox, un-check the box here and restart:
"3-bar" menu button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
Hopefully that will tame it.
By the way, there are some extensions designed to help prevent data loss for complex forms in the event of a crash or accidentally navigating away from the tab. For example: https://addons.mozilla.org/firefox/addon/lazarus-form-recovery/